Getting to know Julie Hughes

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Every single member of the Prohms team plays a huge part in the smooth daily running of the business and we couldn’t do it without them. So, we have decided to shine the spotlight on them one by one, to learn more about their role and what makes them tick…

First up it’s Julie Hughes – Prohms’ receptionist/administrator

Summarise your role in less than 100 words

As an administrator for Prohms, my work varies daily. I can be doing anything from supporting the technicians who work on the mobile units, to scanning medical records and storing them in a secure and orderly manner. I also co-ordinate the training courses we run for audiometry, spirometry and vision – by booking venues, trainers and candidates on to the session. Working from reception, I answer the phones and meet and greet our visitors, making sure that they have a pleasant experience with us.

What’s your favourite part of your job?

I enjoy working from reception, meeting different people and hopefully making them feel relaxed and comfortable while they wait to see the relevant professional.

Which one word would your colleagues use to describe you?

This is a tricky one – I tend to get called ‘mi Julie’!

Which word would you use to describe Prohms?

A professional and friendly company (sorry five words).

Why do you think Prohms stands out from its competitors?

We are a small business, which means we work very much as a close-knit team.

The phone rings and it’s your dream client… who would it be?

Cadbury UK Ltd – I love chocolate, and we may get some samples of their new bars!

What are your hopes for Prohms in the coming year?

Prohms is investing in many aspects of the business throughout 2019, so I hope it all goes smoothly and makes the firm work smarter and more efficiently.

What’s your one tip for businesses looking to improve their workplace wellbeing?

Invest in your team! You will have a happier workforce, which in turn will filter though the business as a whole!

What’s your idea of a perfect weekend?

Hop on a Ryanair flight for a Spanish city break. My last one was a long weekend in Madrid and it was wonderful – cheap, cheerful, sunny, cultured and with great food and drink!

And if you didn’t work here, what would you do?

I’m really not sure! But it’s my retirement next year, which means there is more time for travelling!

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